My CoD won't work, why?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Seems like you have performed all the necessary steps. I would like to clarify, will you be playing the game online multiplayer? If yes, make sure that you have an Xbox Live Gold subscription and if not, you can simply set your console offline to play the game.

Settings > General > Network Settings > Go offline.

My cod ghost won't work on my Xbox 360 original and I tried everything but other games work

Hey there
BakauraYGO9,

Good question!

As posted by M3tal Daz3, you would have to contact
Nintendo support for more information on that seeing as that console is not officially supported by Microsoft and we don't have any information concerning it's ability to do what you're asking.

Hi! My name is Ben a fellow member here in the community and hope you are doing well!

Just to confirm, is this the Xbox One 6 digit pin he is being asked to put? In case this is the Xbox pin, there are ways to reset this if he doesn't remember having a PIN.

If you’ve forgotten your PIN and can’t access restricted console features, follow these steps:

1. When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

2. Enter his Microsoft account password when prompted.

3. Select Make a new PIN.

4. Enter a new PIN, and then enter it again to confirm.

More details how he can manage this can also be found here https://support.xbox.com/en-US/help/family-onli...

I hope the information helps somehow. Feel free to post back in the community if ever there are still problems and we will try with the best of our knowledge to assist.

Kind regards,

Ben

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate first if the game is successfully purchased on your account. Please sign in to https://account.microsoft.com/billing/orders, please locate the game order, it should be stated as "completed". Once confirmed, remove and re-add your account to re-sync the licenses.

REMOVE ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​