Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android...

Discus and support Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android... in XBoX on Consoles to solve the problem; I can play Xbox cloud on my Android on cellular perfectly fine but my iPhone only on Wi-Fi. When on Cell it connects so I can control the Xbox but as... Discussion in 'XBoX on Consoles' started by EddieJones, Dec 9, 2022.

  1. EddieJones
    EddieJones Guest

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android...


    I can play Xbox cloud on my Android on cellular perfectly fine but my iPhone only on Wi-Fi. When on Cell it connects so I can control the Xbox but as soon as i select to stream I get the green plane then a black screen. Data is obviously allowed for the Xbox App on the iPhone. Any ideas?

    :)
     
    EddieJones, Dec 9, 2022
    #1
  2. EddieJones Win User

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android works on both wifi and cell so I know its not the network)

  3. CarTzy Win User

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android works on both wifi and cell so I know its not the network)

    Hello EddieJones,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well. I can see that you are having difficulties with Cloud gaming using your ISO mobile device. Let me see how I can assist you with this concern.

    So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

    Make sure that you have properly set you apple device for cloud gaming

    Set up your Apple device for cloud gaming | Xbox Support

    OS version

    • iOS 14.4 or later
    Xbox Cloud Gaming Verified Devices

    Troubleshoot Apple cloud gaming issues

    Troubleshoot Apple cloud gaming issues | Xbox Support

    Check if game is rated HDR

    High-dynamic-range video (HDR video) is not currently supported for cloud gaming. This means that games that report HDR status in-game will show that HDR is not supported when you’re playing cloud games.

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. CarTzy Win User

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android works on both wifi and cell so I know its not the network)

    Hello EddieJones,

    Thank you for sharing this with us.

    We also recommend for you to file a bug on this concern.

    Provide feedback to Team Xbox | Xbox Support

    Kindly follow the guide in submitting a bug through the Xbox App:

    1. Navigate to the top right of the application and select your gamerpic icon
    2. Select “Feedback” in the drop-down menu
    3. Select “Report a problem”
    4. Click Give new feedback
    5. Add [Xbox Forum] in “Summarize your feedback” followed by a feedback summary
    6. Summary should be descriptive and fully detailing the error you are receiving. Links redirecting to this forum post will not be accepted and will cause a delay in your feedback submission.
    7. Category should automatically be selected.
    8. In the "add more details" category, you will have the option to "Recreate my problem". Recreating the problem will help us further pinpoint the error you are receiving.
    9. Once complete, post the title of the bug report along with the submission date in this thread
    We'll leave this thread open for our other amazing and helpful volunteers and community members, just in case they have some insights or knowledge they want to impart. However, our team specifically will bow-out for now, since our findings is that this concern is beyond the reach of the community.
  5. lh72722 Win User

    Xbox remote play not working away from home

    I tested my remote play yesterday at home. My iphone wifi was off and i connected over cellular with no issues. today nothing works. not wifi, not cellular. i click remote play and the jet appears and then i just get the same error message as others above.
  6. PerdaleJohnson Win User

    Microsoft Solitaire Collection runs on laptop fine, but won't connect on iphone! Get error 101

    I have the same issue. It’s been this way for a long time now. I can’t access it all on my iPhone 11. I keep error 101 and I trued it with cellular data and with wifi no luck here either
Thema:

Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android...

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