Callisto protocol is a fake, joke....... Is broken. Xbox series S

Hi and thanks for reaching Microsoft Xbox gamer's community.
My name is Josef.
I'm an Independent Advisor

Hope you're doing great today despite this Jodovalo

Just to confirm, do you want to request a refund for the game?
If yes, you can try to request one filling the form below:

https://support.xbox.com/forms/request-a-refund

In case your refund gets denied, you can actually file an appeal for the results of the refund.

All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.

Arr you sure ?

I'm playong calisto protocol and jt runs next gen on my switch pro which has the same chip as the ps 5

You gotta remember series s doesn't run games in 4k it doesn't mean you won't have next gen stuff like Ray tracing great framerates and great audio etc

And I just played the prologue which is on par with resident evil remakes I just went down the first elevator

Thanks for that information. Have you tried to search in the Xbox store for The Callisto Protocol for Xbox Series X|S if you see the version already installed on your console?

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

I believe that you installed the game as Xbox One version. That's why it's giving you that label. Check this link https://www.xbox.com/en-US/games/store/the-call...

If you want to upgrade to Xbox Series X/S version of the game, get the upgrade here https://www.xbox.com/en-US/games/store/the-call...
After purchasing the upgrade, search in the Xbox store for The Callisto Protocol:tm: for Xbox Series X|S to install the Xbox Series X|S version of the game.

Callisto protocol also has an Xbox one version

I tried loading the series version of control from USB and my console said I needed to transfer the game