Does anybody know why my Xbox mic wont work?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

In your case, only Playtstation can help in this process since Microsoft does not have access to either the process or the information.

Ive tried everthing i could, at this point im not trying to make it work i just want to know whats the problem, i have another pair of headsets that work perfectly on my xbox and this one also works on my laptop and my phone, i just want to know why the xbox wont recognize the mic but it will give audio and let me modify the volume of it

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